Technical Services Manager

**Exciting New Technical Services Manager Position**

The Company:

This Technical Services Manager position is with a leading global property services company with a major UK presence. They have established themselves as one of the leaders in the Facilities Management market and this role sits within their Asset Services team in London.

The Role:

As part of a highly regarded building and park management team the role enhances the present building and park management team provision for a developing high-end office building cluster within central Cambridge along with a prestigious research park in nearby Saffron Walden.

I am looking for an experienced building services technician to assist within the existing building and park management team, support the soft-landing acceptance of new construction and fit out works; the management and mobilization of facilities services; the development of assets records and services on site; and ultimately the delivery of a first-class facilities/estates management offering which puts residents of our facilities at the heart of the operation.

Preferred Experience:

• Provide technical support and advice to the building & park management teams and residents.
• Act as the park and property Engineering ‘expert’ regarding operational issues, and co-ordinate/support a ‘solutions’ team comprising, but not limited to, our preferred consultant representatives, and a senior member of the preferred supplier, to identify the actions required and to agree the rectification programme.
• Collaborate with the preferred supplier(s) to identify cost saving and service/value improvement opportunities
• Manage relationships with internal/external stakeholders.
• Delivery of value for money services across the cluster.
• Establish and maintain external contacts with statutory authorities and other groups and associations applicable and beneficial to the services provided.
• Direct service providers and monitor and analyse supplier performance against contracted SLAs and KPIs.
• Co-ordinate the production of performance reports including analysis of the results and takes appropriate action to ensure continuous improvement.
• Complete building/engineering site surveys and audit reports.
• Manage internal and external relationships including Client, local authorities, service providers and statutory bodies.
• Review CIBSE/HVCA guidelines and contractor deliverables
• Knowledge of Helpdesk/CAFM and asset management systems

Qualifications Required

• Appropriate building services/engineering OND/ONC qualification minimum.
• CIBSE/IWFM affiliation or similar